ONLINE BOOKING COMES TO THE RIO!
We are delighted to be able at last to offer online booking. This is part of a brand new ticketing system which we have installed with the help of a grant from the UK Film Council’s Capital & Access Fund for Independent Cinemas, amounting to 50% of the total cost of the system. As well as facilitating online booking, the new system includes a ticket pickup point in the foyer for tickets booked on the phone or online, Chip and PIN, a ticketing/retail point in the Cafe for use at daytime screenings and an extensive marketing functionality (incoporating our Friends’ membership scheme). We would like to thank James Collington and Patrick Hort of Savoy Systems for all their hard work in installing the system and Kath Knight and Alex Stolz at the UK Film Council for their support and patience whilst we searched, and then waited for a system to appear on the market that would would meet our needs and our budget.
Bookings can be made on online with our own secure server by clicking here or on the ‘Online booking’ links throughout the website. Online bookings are subject to a booking fee of 50p for one ticket, £1 for two tickets or more. There is no booking fee for Friends of the Rio. We accept payment by most credit and debit cards (but not we regret American Express). Bookings can also made by telephone between 2pm and 8pm daily on 020 7241 9410 with the same booking fees applying.
FRIENDS OF THE RIO ONLINE BOOKING
Please note all Friends of the Rio with currently valid membership have been pre-registered on our new ticketing system, but will not be able to log-on to book online until they receive their randomly assigned password. This will be sent by post to all Friends together with the Aug/Sep 08 programme leaflet and should arrive by Friday 8 August. Until then, we recommend that Friends who would like to book tickets do so by phone.
Tickets will be available for collection from the Box Office or the ticket pickup point in the foyer. Please remember to bring the Credit/Debit card used to make the booking.
Concessions tickets can be booked online and by telephone but proof of entitlement will need to be shown upon collection of the tickets. Please note that in the case of Concessions tickets collected from the ticket pickup point, proof of entitlement will need to be shown to the Usher before entering the auditorium.
Wheelchair spaces and complimentary tickets for companions of disabled customers/CEA Card holders can be booked on the phone, but not online.
TICKET RETURN & EXCHANGE
Tickets are non-exchangeable and non-refundable once purchased except in the event of the cancellation of a performance. If a discretionary refund is authorised by the manager, it will be in the form of a Credit Voucher and it will only be on production of an untorn ticket, or if a pre-booked ticket has not been collected, and will only be made in advance of the screening so that the ticket can be resold.
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Gift vouchers for a value of your choice (minimum £10), Friends' membership (£20 single, £35 joint) or a Season ticket (£30) can be purchased from the Box Office or by post. Rio Friends membership is the perfect gift for anyone who enjoys the cinema. They'll receive all the benefits (see 'become a friend'), including 2 complimentary tickets and discounts at the Rio for 12 months. To buy someone Friends membership, please pick up a form from the Box Office. Alternatively, for something extra special for a friend, relation or yourself, you can name a seat at the Rio. For £100 a special plaque will be attached to the seat with the name of your choice, and you will know that you will be supporting the Rio. To name your seat, please pick up a form from the Box Office.
CHOOSE A LATE NIGHT SHOW
Fancy screening a film of your choice at the Rio on a Friday or Saturday night? Friends of the Rio can select a film of their choice (subject to availability) for a Friday or Saturday late night show (around 11.15pm) on a date of their choice. The cost is £275 (including VAT) which includes admission for up to 50 guests. The screening will also be open to the public, at our regular late night admission price of £6.50. Other options including private screenings are also possible. For further details contact Charles at firstname.lastname@example.org or on 7241 9415.
If you would like to receive regular news from the Rio, please complete a form in the foyer or send an e-mail with subscribe in the subject
NEXT PROGRAMME E-MAIL INFO
If you would like to receive details of the first weeks of the next programme by e-mail before our website is updated, please send an e-mail with subscribe in the subject to: email@example.com